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Troubleshooting
Troubleshooting
My battery dies during installation, what do I do?
What happens if the electricity goes off?
What happens if I kill the app by accident?
When do I update the gateway?
How to update the firmware of a module or gateway in offline mode?
What do the different LED colors and blinking patterns mean on the gateway and devices during installation?
What should I do if I lose connection while installing a product located far from the gateway?
What to do if some products don’t appear in the app?
What should I do if I am not able to connect the gateway/not able to install gateway?
What do I do if products are appearing in the unknown banner?
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