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Most Common Questions

• I cannot bind a wireless switch with a wired product. What should I do?
• I cannot see products in the rooms during the configuration from the Home + Control App and the guided products installation. What should I do?
• Why does my wireless switch briefly flash red when I press the button?
• Why my wireless switches don't appear in the rooms featured in the Home + Control App?
• How do I add a product to my existing installation?
• A product appears as "unreachable" in the App. What can I do?
• What are the default scenarios of Home / Away and Wake-up / Sleep wireless switches ?