How can we help?

I added my product to my “… with Netatmo” installation but it doesn’t appear in the Amazon Alexa app. What should I do?

Amazon Alexa does not automatically synchronize its data with that of the connected system. To be able to voice control the newly added products, you must open the Amazon Alexa App: 1. in the main menu, select “Connected Home”. 2. then “Add product” to restart the product discovery. The new products are now available in the Amazon Alexa app.