To ensure your Smart Home gateway connects properly, follow these steps to configure your router for 2.4GHz:
1. Access Your Router’s Settings
-
Ensure your smartphone is connected to the router’s network.
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Open a web browser and enter your router’s IP address (You can search for your ip adress by following the steps bellow). Typically it's 192.168.1.1 or 192.168.0.1).
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Log in using your administrator credentials (default login details are often found on the router’s label or in its manual).
2. Locate the Wireless Settings
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Navigate to the Wi-Fi settings or Wireless configuration section.
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If your router supports dual-band (both 2.4GHz and 5GHz), you will see separate settings for each frequency.
3. Enable and rename SSID of the 2.4GHz Band
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Ensure that the 2.4GHz band is enabled.
- Rename the SSID of the 2.4GHz (Example : YOUR_WIFI_NAME_2GHZ => Different from the one in 5GHz)
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You can also set the security mode to WPA2 (or WPA2/WPA3 mixed mode). The Gateway should prefer such configurations.
4. Save and Restart the Router
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After making changes, click Save/Apply (restart the router if necessary).
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Connect your phone to the 2.4GHz Wifi (YOUR_WIFI_NAME_2GHZ)
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Restart your Smart Home configuration
By following these steps, your Smart Home gateway should be properly connected to the 2.4GHz Wi-Fi network, ensuring stable communication and configuration with your smart devices.
Find IP adress :
iOS
1. Tap on the Settings 
icon.
2. Tap on Wi-Fi.
3. Tap on the 
icon.
4. The Router section will display the IP address.
Android™
NOTE: The steps may vary depending on the Android device you are using. The steps below are specific to Samsung® Galaxy® and Google Pixel™ :
1. Tap on the Settings 
icon.
2. Tap on Connections.
3. Tap your Wi-Fi name.
4. Tap on the gear icon.
5. Tap Manage router.
6. A browser will open on your device. The IP address shown in the Address bar is your router’s IP address. In the example below, the IP address 10.10.10.1 is displayed.
- Google Pixel™
icon.
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