If this matter occurs while you want to manage a new home, follow the next steps:
1. Shut down the Home + Control app
Force the Home + Control App to close and make sure it no longer works in the background.
2. Unplug the gateway power outlet / module
The gateway must be powered down for at least 10 seconds.
3. Plug in the gateway power outlet / module again
4. Open the Home + Control App
5. Select ‘’Install a new home’’ and launch the configuration mode again
⚠️ Make sure the gateway power outlet / module indicator briefly lights up in green when pressing the centre of the Home/Away master switch or the gateway module button, and follow the instructions.
Updated