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I manually turned off my connected contactor and it is never turned back on, why?

This behavior on your connected contactor is completely normal. In the event of a manual switch-off, this state will be permanently maintained until the next press or manual action in the App.

Generally speaking, after a manual action on your contactor, depending on the product mode, it acts in different ways:

  • In Manuel mode 🛠️
    • Each manual action is definitive until the next press, action in the App, or until the next event in an action schedule.
       
  • In Peak / Off-peak mode ⏰
    • Every time you switch to Peak or Off-Peak mode, your contactor will automatically switch on or off. In the event of a manual action to temporarily force ignition (fixed green indicator), the contactor will retain this state until the next switchover to Peak / Off-Peak Hours, press on the contactor, action in the App, or until the next event in an action schedule.

ℹ️ Note: You can only change the contactor mode via the Home+Control app. To change mode, please follow these steps:

  1. Open the Home+Control application on your device.
  2. Go to "Settings".
  3. Click on "Manage my home" .
  4. Open the room in which your contactor is installed. It should normally be located in "Electrical panel".
  5. Click on your contactor, open "Feature" and choose the desired mode.

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